Allow maintance window for planned IT jobs
under review
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Adrien Rey-Jarthon
Merged in a post:
Notification sleep/schedule/DND (expecially for Apdex)
Tech-Garou
It would be awesome if we could set a time range during which notifications won't be sent (it only will be shown in the status page) especially for Apdex. A sort of sleep/do not disturb schedule.
Because I have a website where Apdex drops regularly at night but is normal the rest of the time. Since my audience is not worldwide, receiving an alert at night is not useful (and even counterproductive because I end up getting used to the alerts and delete them by reflex. I feel that I would do it one day with a real alert 😬)
C
Crown Road Software
Hi, Adrien Rey-Jarthon . I am not sure if it would be a feature request or a simple clarification. Currently we use API in a Github Action to mute alerts when maintenance window is turned on when deploying to Heroku. We use muting feature. This is all fine and dandy, but one thing that I noticed - looks like maintenance periods are counted towards downtime in our uptime metric.
Question: If I would switch to disabling the check instead, would that make sure that maintenance windows are not counted towards downtime?
Possible feature request: If not doable today, would be great to track two uptime metrics - the one that ignores maintenance (let's say the check was muted) and the one that does not. This way we could track deployment effect on the availability.
Cheers, Edgars
Adrien Rey-Jarthon
Crown Road Software thanks for reaching out, a small clarification first: if you use the API to mute alerts, as the name imply, the monitoring continues and count your downtimes as they occur (you just don't get alerts). It's not the "muted" time that counts as downtime though, only the actual downtimes.
If you switch to disabling the check instead, it would indeed stop the monitoring and thus "hide" the downtime, it will be considered as uptime. To be more precise: it'll be considered as uptime or downtime depending on the current state when you disable the check, so if you wait until the check is down before disabling, you're not gonna get uptime :)
And finally about the double uptime metric (including and excluding maintenance), that's unlikely to be added as it would be a bit too niche for updown.io design goals (simplicity & price). But with some work you can track those on your end using the downtime API, if you have deployments/maintenance kept on your end you can distinguish real downtimes and compute multiple uptime metrics however you want. I may add later a downtime comment feature though, so you can flag some downtimes as deployment or planned maintenance for your status page display and own recollection.
C
Crown Road Software
Adrien Rey-Jarthon thanks for the reply, I will look into changing our integration to disable the checks instead of muting it.
Adrien Rey-Jarthon
This would be similar to https://updown.canny.io/general/p/allow-maintance-window-for-planned-it-jobs. I guess people will need different things depending if they want to stop monitoring or just mute it, mute only the apdex or also the downtimes/SSL alerts/etc.. These are all features that would require a substancial addition to the UI and complexity only to serve a couple so it's unlikely to make it to the product as a new feature soon. But it's something I would encourage people to hack around using the API if they want this level of customisability out of updown.
In this example, one could use the API to tune down the Apdex alerts during the night (by increasing the Apdex thresold to 2 or 4 seconds for example) and restore the more sensitive setting in the morning. Similar to what people do to disable or mute checks at night.
Adrien Rey-Jarthon
Merged in a post:
Time range/blocks
Danny Miller
Nice to be able to monitor on specific time windows
Adrien Rey-Jarthon
Ok I'm moving this back to "under review" as it's gathering a lot of interest, but this would require first https://updown.canny.io/general/p/log-of-uptime-downtime and https://updown.canny.io/general/p/allow-text-updates-for-incidents to be implemented to provide a decent UI for this.
An alternative way to doing this now is to automate the check disable/mute on your end using the API, quite easy to do in a maintenance script: https://updown.io/doc/how-to-automate-check-disable ( https://updown.io/doc/how-to-automate-check-disable )
📆
This response was made on 2020-04-28 (the comment date is wrong)
Adrien Rey-Jarthon
Merged in a post:
Expected downtimes
V
Viktor Firus
Hi,
first of all, i like it really.
I'd like if i could add expected downtimes to a check.
Expected recurring downtimes: e.g. I check the internet connectivity of my customers and in Germany many internet service providers have a forced separation of the internet connectivity. It's always at a fix time, so the recurring downtime is plannable.
One-time: a way to just add an upcoming downtime. I know, this is possible with just pause the check, but not plannable.
Thanks!
Edit:
I forgot an important detail.
In the period of an expected downtime there just shouldn't come any notifications.
Adrien Rey-Jarthon
Merged in a post:
Add scheduled windows to mute status changes.
I
IT Admin
One of our web apps reboots every single night at midnight, would be nice to schedule a mute window.
Adrien Rey-Jarthon
Merged in a post:
Put check in maintenance
Support
Put check in maintenance
Adrien Rey-Jarthon
Merged in a post:
Scheduled downtime
francois@lemonlab.fr
I would like updown to check every minutes, BUT notify me when it's down more than 20 minutes in a row, or, allow specific allowed down time, for backup reasons for example (once a week)
I
IT Admin
One of our web apps reboots every single night at midnight, would be nice to schedule a mute window.
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